If you’re a foodie aspiring to become an entrepreneur in the food industry, there cannot be a better time than now.
With the help of modern computing and internet technologies, the food delivery industry worldwide has ballooned to unimaginable sizes. Now, it is easier than ever to create a food ordering app.
The pandemic situation provided by food delivery apps has also significantly contributed to the growth of the food delivery business around the world.
The food ordering app caters to three user groups: couriers, customers, and restaurants.
Each user group is provided with a separate application that serves their particular needs.
Customers App features
Customers should be able to register or log in, create an account, add personal contact information, and payment method, choose a delivery address, search for a specific food item, or restaurant, browse available places, check out the menu, place an order, and track it. Here are the features to implement:
Registration and log in (allow your users to register using a social network),
Personal profile (users should be required to fill out their email, password, phone number, payment method),
Location-based features (customers should be able to track current location, order delivery, restaurants nearby),
Payment integration (customers should have an opportunity to pay for an order in the app and tip a courier),
Push notifications (users should get notified about discounts, order status),
Search (users should easily look for the desired food item, a restaurant, or a type of cuisine),
Checkout (after adding items to the basket, users should proceed to the checkout page with a list of ordered items, address, desired delivery time, and payment method),
Ratings and reviews (customers should be able to rate couriers and restaurants).
Courier App features
Couriers are usually notified about the available orders, which they can accept or decline, then come to a restaurant to pick up an order and bring it to the customer’s address. Some of the features you should create in a couriers’ app are:
Registration and log-in (in addition to the registration, couriers should also verify their IDs to minimize risks, sign a contract, and comply with regulations),
Profile (couriers should add personal information, email, and password),
Location-based features (delivery guys should be able to check the map for a customer and a restaurant location, use the navigation to deliver orders),
Push notifications (couriers should receive push notifications when orders are placed and when their status is updated),
Ratings and reviews (courier should be able to rate interaction with the customer),
Payment (couriers should be able to get payments from customers),
Order management (couriers should be able to update order status).
Restaurants App features
Restaurants can get listed, add a place description, address, menu, photos, prices, and get orders. The most vital features to implement for a restaurant app are:
Registration and log in (restaurants should get registered and verify their IDs to minimize risks),
Profile (restaurants should be able to fill out an address and a place description),
Location-based features (restaurants should pin their address on map),
Menu (restaurants should be able to list all menu categories, items, their description, prices, and photos),
Order management (restaurant should be able to update an order status),
Push notifications (restaurants should be able to get notified when order is placed),
Ratings and reviews (restaurants should get a chance to rate interaction with a courier),
Payment (restaurants should be able to get payments from each order).
These are some of the basic features that one can include in their application, along with some advanced features which make an application more convenient and easy to use. Some of the advanced features include:
SOS button
In-call messaging and calling
Geolocation
Make changes after ordering
Schedule the order
Add-on items
Cancellation
All in all, we can say that food delivery application is booming these days, and it is beneficial for many entrepreneurs to enter the industry as it can benefit you in ways you can’t imagine.
If you are looking for a company to develop an application, Xonier is one of the best companies because we have separate departments for developing and designing, and they believe in gathering as much information as possible before starting the actual work. So, you can discuss your business model with our consultant and get your fully-customized application for your business.