HRMS for Multi-country Operations
Established in 1991, Al Hokair Group is one of the largest franchise retailers across KSA, MENA, Central Asia, and the Caucasus region.
The company operates over 1,750 stores across 100+ shopping malls in 13 countries, with a workforce exceeding 10,000 employees.
With a diverse workforce and multi-location operations, the organization required a unified communication system to bridge gaps between employees and corporate teams.
“We Hear You” mobile app enabling company-wide announcements and updates.
Supports multiple languages for a diverse workforce across regions.
Allows employees to raise concerns, complaints, and track resolution status.
Secure login through Active Directory integration.
Connected with Oracle ERP for payroll, attendance, and employee data access.
React Native app ensuring access for employees without corporate systems.
Employees lacked access to corporate systems and email.
Enabled access via mobile app for all employees regardless of system access.
Multiple languages and job roles across regions.
Supported multiple languages to ensure accessibility for all employees.
No unified channel for company-wide communication.
Enabled announcements, news, and policy sharing via a single platform.
Difficulty in capturing employee concerns and complaints.
Enabled two-way communication with complaint tracking and resolution visibility.
Identified communication gaps and workforce challenges.
Designed mobile-first communication experience.
Developed app with ERP and AD integrations.
Rolled out app across regions and employee groups.
Discover how we created a scalable employee communication platform for a global workforce.
Book a 15-min CTO Call